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Rep Ready

Privacy policy

Last updated October 25, 2026

Rep Ready listens to you pitch so it can answer like a homeowner and score your rep. This page explains what we collect to do that, what we do with it, and the choices you have.

Rep Ready is run by Waveflow LLC, an Idaho limited liability company (“Waveflow”, “we”, “us”), which is responsible for the information described here.

1.What we collect

Account details

Your name, email, company and role, and your password in hashed form.

Practice sessions

Audio from your microphone while a rep is live, the transcript of each rep, the settings you chose (difficulty and objections) and your scores.

Billing

Your plan and payment history. Card details are collected and stored by Stripe, our payment processor. We never see your full card number.

Usage

Basic device and browser information, and how you use the app, so we can fix bugs and improve it.

On the website we use Google Analytics, which sets cookies, to count page visits and see which pages people find useful. It is not used in the admin area or for advertising, and you can block these cookies in your browser without losing access to Rep Ready.

2.Your microphone

Rep Ready only uses your microphone while a rep is live or while you test it. Your browser asks for permission first, and you can turn it off any time in your browser settings.

3.How we use it

  • To run practice sessions, generate the homeowner’s replies and score your reps.
  • To show you your history and progress.
  • To bill you and send receipts and account emails.
  • To keep the service secure and working.

4.Who sees it

We don’t sell your personal information. We share it only with:

  • Your team. If you are on a team, your managers can see your sessions, scores and transcripts.
  • Service providers that host the app, process speech and payments, and send email, under contracts that limit how they use it.
  • Authorities when the law requires it.

5.How long we keep it

We keep your sessions while your account is open so you can review them. You can delete a session any time. When you delete your account, we delete your data within 30 days, except what we must keep for tax and billing records.

6.Your choices

  • Delete any session from your history in the app.
  • Change your email preferences in Settings.
  • Ask us for a copy of your data, or to correct or delete it.

7.Changes to this policy

If we change this policy in a way that matters, we’ll email you before it takes effect.

8.Contact

Waveflow LLC, Idaho, United States. Email support@repready.net.

Questions about this page? Write to us through the contact form.