The 33 objections pest control reps hear at the door.

Contract objections

7 in the library

• “I don't want it for a year.”
• “I just want a one-time service.”
• “Is this a year contract?”
• “I don't want to sign a contract.”
• “I don't want the follow-up service.”
• “I am renting.”
• “I am moving.”

Price objections

5 in the library

• “Why are you so expensive?”
• “I'm broke.”
• “How much?”
• “What's cheap/half?”
• “That seems really expensive!”

Need objections

5 in the library

• “I really don't have any bugs.”
• “I'm not seeing any bugs.”
• “I don't need anything.”
• “I already have a service.”
• “My neighbor/friend/brother-in-law does it for me.”

Safety objections

8 in the library

• “My neighbor had pest control and their dog/kids got sick.”
• “Will this hurt my pets?”
• “Are your pesticides safe?”
• “Will this hurt my children?”
• “I'm asthmatic; will this bother me?”
• “I'm pregnant.”
• “Do I need to leave my home?”
• “I heard that stuff causes cancer.”

Trust objections

5 in the library

• “My neighbor had pest control and the technician stained their walls.”
• “My neighbor had pest control and the technician was always late.”
• “How do I know you will do what you are saying you'll do?”
• “What kind of guarantee do you have?”
• “What if I see bugs after you spray?”

Brush-offs

3 in the library

• “I'm busy right now.”
• “Do you have a card or a flyer?”
• “Can you give me a call later?”

Answer a brush-off on the porch. A come-back almost never closes, so agreeing to come back, call later or just leave a card counts as a missed objection. Stay brief, ask one question, answer the real concern, or close on a service date.